Important:
This support area is for Kalium 3 users only.
Support for Kalium 4 has moved to our new platform at support.laborator.co.
If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.
1-st. question
i wish to disabled possibility to do reviews- i dont need customers to do reviews-like below box- on print screen: i wish to not include reviews. Where i can switch reviews off, so below rating and option will not be visible in the shop. Thank you for your help : )
2-nd question
when i provided different payments, black spot is shown at the chosen currency:
do you know how i can make it change/ disapear/ or make it much thinner so it will not look like a mistake(prt screen below:
3-rd question
when i pick option homepage full and i have chosen a video , when entering a page small white stripe appear on left hand side of the homepage full screen, how to avoid it, maybe i should change something in a set up?
Thank you in advance for your help and answear
Hi there,
1. This is a WooCommerce setting which you can disable completely from here:
2 & 3. We need your login credentials, so please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
Best regards,
Laborator Team
I am ssing in a link sent by you icon which i do not see on my screen to attach privetly links and passwords,
i can just reply by adding a comment, and here i do not have this possibility, i refreshed the webside byt still i have no option of reply just comment please advice
prt screen below
i should see due to link
what i accualy see
there is no POST A REPLY LINE, and no insert credentials- yesterday i could normally see this option but today i do not have it.
Last time i have the same issue that is why i double the ticket cuz i was not sure how i can reply,
Thank you for advice
kind regards
Hi thank you so much for the fast reply i was able to disable option reviews easly, many thanks,
I have question about inserting credentials, should i insert WP and this FTP or just WP? as this ticket is Public, that means visible for community, how my account wordpress details such as passrords wont be visible for others? i have a concern about this. Please explain should i change set up for private?
Many thanks
Hi there,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
Best regards,
Laborator Team