Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
You are using an old version of our theme 3.23 the latest version for the moment is 3.24, please update your theme first and then the premium plugins too.
The easiest way to update your theme is if you use the Envato Market plugin (screenshot). When you connect the Envato Market plugin you will see the theme update prompt on the Updates tab of your WordPress site.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. Navigate to Laborator > Plugins area to update the plugins to the latest version that we support.
The problem is being caused by SUMO Reward Points plugin, if you disable this plugin and check the product page, you will see the options can be clicked normally and it works just fine. Please contact the plugin author to see where the issue may be coming from.
Hi there,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
Best regards,
Laborator Team
Hi there,
You are using an old version of our theme 3.23 the latest version for the moment is 3.24, please update your theme first and then the premium plugins too.
The easiest way to update your theme is if you use the Envato Market plugin (screenshot). When you connect the Envato Market plugin you will see the theme update prompt on the Updates tab of your WordPress site.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. Navigate to Laborator > Plugins area to update the plugins to the latest version that we support.
Best regards,
Laborator Team
Hi,
we have updated the theme and plugins.
Hi there,
The problem is being caused by SUMO Reward Points plugin, if you disable this plugin and check the product page, you will see the options can be clicked normally and it works just fine. Please contact the plugin author to see where the issue may be coming from.
Best regards,
Laborator Team