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  Public Ticket #3440283
missing MO_Heading_Widget
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  •  1
    wilwhimsey started the conversation

    I've installed the Bookstore Demo and the Home page says the MO_Heading_Widget is missing. I've done searches and I don't see that it is available anywhere. But it seems the theme requires this widget. What do I do?

    Attached files:  Screen Shot 2023-08-19 at 6.03.12 PM.png

  • [deleted] replied

    Thanks for providing the screenshot. It seems that those areas are coming from a third-party plugin that you are using. Please disable plugins that Kalium doesn’t require because I think that previously you were using another theme and now that you installed Kalium they are interfering with Kalium.

    Thanks!

    If you still can’t fix that, please share your website login credentials with me so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how)

  •   wilwhimsey replied privately
  •  1
    wilwhimsey replied

    There are also missing widgets on the Books page. Both the MO Heading Widget and the MO Divider Widget. :( I was hoping to set up the books page today, but it doesn't seem like the page is functional.

    Attached files:  Screen Shot 2023-08-22 at 5.32.03 PM.png

  • [deleted] replied

    Hi wilwhimsey,

    Those Widgets that you are mentioning are from the previous theme or a plugin that you were using (I think from SiteOrigin). You need to remove them from the Widgets area and change them with other Widgets.

    P.S. It is always recommended to start a new theme in a fresh WordPress install. You can reset your WordPress installation by using this plugin WordPress Reset (By WebFactory Ltd) and then activate the theme and try to install demo content again.

    Please note that everything will be lost if you have already created anything on that site.

    Thanks for your understanding.

  •  1
    wilwhimsey replied

    Ylli,

    Thanks for all of your help! The site is turning out really well and I am extremely happy with the Bookstore theme. ThePurpleFantastic.com

    But I'm having a challenge finding where to turn comments on for my blog. I found it at one point and turned the comments off while I was working on the site. But now I can't find where that is. Can you point me to the proper location?

    Thanks again for your help!

    Paul

  • [deleted] replied

    Hi Paul,

    I'm very happy that your site is now online and you are happy with the results, the site looks greatsmile.png

    As for your question, you can find that option in this area: Laborator > Theme Options > Blog Settings > Single Page > Blog Comments visibility.

    Have a great day!

    P.S. If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from me and Laborator in advance!

  •  1
    wilwhimsey replied

    Thanks for your response. I have toggled the Bog Comments visibility setting in Single Page but the comments are still not showing up. Is there another variable somewhere? 

    And yes, I'll post a five star rating next. I appreciate all your help.

    Paul

  •  1
    wilwhimsey replied

    I found it under Settings>Discussion I needed to click the box to "Allow people to submit comments..."

    Thanks again for all your assistance. I gave you 5 stars and am extremely happy with the Bookstore theme.

    Cheers,

    Paul

  • [deleted] replied

    Hi Paul,

    Yes, I'm very happy that you found this area too.

    And thank you very much for your great review from me and our team. I really appreciate itbigsmile.png

    Have a nice day!

    P.S: Will mark this ticket as resolved from here and if you still need our help you can reply here or create a new ticket.