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  Public Ticket #3399569
Cart Items (Icon) jQuery, Fragments
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Comments

  •  1
    minimallinux started the conversation
    June 23, 2023 at 7:44pm

    Hi any idea why the cart items not loading? When empty should show no items , just hangs, and same when has items in?

    In console says cart fragments not loading, in minified file, error.

    If can get back to me is important no one can buy anything!

    I cab reactivate temp login if needed 

    Thanks

  • [deleted] replied
    June 24, 2023 at 7:06pm

    Hi,

    Just update Aurum to the latest version.

    The easiest way to update your theme is if you use the Envato Market plugin (screenshot). When you connect the Envato Market plugin you will see the theme update prompt on the Updates tab of your WordPress site.

    After you update the theme, there is a chance that we also updated some of the plugins that we offer. Navigate to Laborator > Plugins area to update the plugins to the latest version that we support.

  •  1
    minimallinux replied
    June 28, 2023 at 6:20pm

    HI I did this and updated to latest Aurum theme.  The cart icon still hangs on getting contents, can someone have a look?

    Is on front page and other page when click cart icon to reveal contents, they  not loading?

    Needs fix, dont know what it is?

    Thanks

  • [deleted] replied
    June 29, 2023 at 6:12am

    Hi minimallinux,

    We have fixed this exact problem in the last update of Aurum.

    But please share your website login credentials with me so I can test this on your site.

     To safely include your credentials click the Insert Credentials button in the editor toolbar (see how)

    Thanks!

  •  1
    minimallinux replied
    June 29, 2023 at 8:00am
    Site CredentialsWP
    WordPress Credentials
    Admin URL:https://www.denzilla.com/
    Username:[email protected]
    Password:none
    {"wp":{"use":true,"adminUrl":"https://www.denzilla.com/","username":"[email protected]","password":"none"},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

     Hi I have added temp login no password wwith same email as used before if can take a look. It is just cart icon not loading the preview modal etc. Actual cart page seems OK


    Thanks

  • [deleted] replied
    June 29, 2023 at 8:04am

    Hi,

    Those provided WP credentials are not working for me.

    Can you please check them again and provide me with the correct ones?

    Thanks!