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  Public Ticket #3398772
update wont allow access to/wp-admin/admin.php?page=kalium&tab=plugins
Closed

Comments

  •  3
    kingcomgroup started the conversation
    June 22, 2023 at 9:08pm

    I have installed the update and am unable to access 2 tabs from the Laborator page

    plugins & system-status

  •  1,561
    Laborator replied
    June 23, 2023 at 7:12am

    Hi kingcomgroup,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in the editor toolbar. (See how)

    Best regards,
    Laborator Team

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  • [deleted] replied
    June 23, 2023 at 7:28am

    Hi kingcomgroup,

    It seems you have a server cache or are using a caching plugin. Usually they create this problem for some moments (based on how often they clear their caches). Please clear you caches manually and you will be able to view those pages without a problemsmile.png

    If you still have problems after that, send us your WP credentials.

    Thanks!