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Okay
  Public Ticket #3369227
two things
Closed

Comments

  • gina723 started the conversation

    I can't get the footer background colour to change.  it just won't change.

    I want the mobile version of my site to be like the desktop... don't want it to be responsive.  how do i turn it off?

    [EDIT]

    Hello?

  •  1,562
    Laborator replied

    Hi Gina,

    That's because some of the demos imported have extra styling under the Custom CSS area and it does not allow to execute the changes you make in the Theme Options. You will need to remove the highlighted CSS from Appearance > Theme File Editor:

    OnGguu.png


    Best regards,
    Laborator Team


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  • gina723 replied

    That didn't work.  Please answer my other question.

  •  1,562
    Laborator replied

    Hi there,

    1. Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in the editor toolbar. (See how)

    2. It is not possible to disable the responsiveness of the site.

    Best regards,
    Laborator Team


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