Okay
  Public Ticket #3365957
Portfolio
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  • Suncake started the conversation

    Hi,
    I would like to add a new entry to my portfolio. So far everything works. The content is displayed in the preview. Unfortunately, only the preview image is shown in the overview after publishing. If you click on it, the content is not displayed. What is the reason for this?

    Best regards.

    {"wp":{"use":false,"adminUrl":"https://www.liersam.de/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied

    Hi Suncake,

    Can you please record a video and send it to me, so I can replicate the same and try to assist you?

    Also, please share your website login credentials. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how)

    Thanks!

  • Suncake replied

    Hi Ylli,
    Here come the steps I took:









    Attached files:  Portfolio.mp4

  •   Suncake replied privately
  • Suncake replied

    Hi Ylli,

    I have extended the support for 6 months. 
    It was not unlocked yet. Now it should work.

    Can you help me with my problem?

    Best regards.

  • [deleted] replied

    Hi Suncake,

    It seems that you installed the WPBakery Page Builder but forgot to activate it.

    I just did it for you (see video), and now you can create new portfolio projects without a problem (see here).

    Thanks!

    P.S: You can find Kalium Documentation at this URL: https://documentation.laborator.co/item/kalium

  • Suncake replied

    Hi Ylli,
    thanks for your reply, but it does not work for my CAPTRAIN entry.

    2533877748.png
  • Suncake replied

    I've found the answer. The item type was set to side portfolio and not columned. :-)

    Thanks.

  • [deleted] replied

    Hi Suncake,

    You haven't populated that portfolio Item (like this). Anyway, you can decide to use Gutenberg only by activating the  "Design Your Own" layout type (see here).

    Have a nice day!

    P.S. If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from me and Laborator in advance.

  • Suncake replied

    But I've another problem. There's only one video in the entry. 

    8404329507.png

    On the Internet page, however, you can see pictures from other contributions. How can this be?

    3979630082.png
  • Suncake replied

    Oh no, there was a Project Gallery inside. I'm sorry.
    I don't design my site often and then you forget quite a bit. WordPress is unfortunately very nested.

  • [deleted] replied

    Because they are added in the Project Gallery area, I just removed them (see video).

  • Suncake replied

    Hi Ylli,

    I want to sort my portfolios in 4 categories (for example: Illustration, Animation, interactive, VFX).

    So I've to produce a site with the selection option and the and then I would link it to the respective portfolio. Right?

    I may be able to do that with the description of Kalium.

    Thanks and best regards.

  • [deleted] replied

    Hi Suncake,

    I can see that you already created categories for your portfolio projects and they are working as they should (see video).

    Could you kindly provide more specific details about your question? This will help me better understand your inquiry and provide you with an accurate answer.

    Have a nice day!