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  Public Ticket #3337064
Getting an image on top of my background video
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  • baboles started the conversation

    Getting an image on top of my background video (just turned on the background video on a demo). I've looked through the rows and columns on the WP Bakery builder and can't find where this image is and how to turn it off/remove it


    Thanks

  •  1,558
    Laborator replied

    Hi there,

    Could you please include a screenshot of the problem you are facing, I see you have 2 videos (which are not playing) below the slider but I am not sure for which one you are talking about.

    Best regards,
    Laborator Team


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  • baboles replied

    It's the top video. The two below that are me experimenting, so I guess I would rephrase the question as slider revolution (at least in the theme demo that I imported) is adding those background images on top of the video and I don't see where they can be removed

  •  1,558
    Laborator replied

    Hi again,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in the editor toolbar. (See how)


    Best regards,
    Laborator Team


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  •   baboles replied privately
  •  1,558
    Laborator replied

    Hi there,

    The problem seems to be with the WPBakery Page Builder, I have tested it even with the default WordPress theme and the issue persists. We will report the problem to their support and hopefully they will fix the issue.

    Best regards,
    Laborator Team


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  • baboles replied

    Thanks Art. I do have one more question. My text on my menu is white unless I start scrolling (turns to black). I can't get it to just stay black no matter what. I've tried to figure it out in the header and menu section, but I can't figure out what I'm doing wrong

  •  1,558
    Laborator replied

    Hi again,

    The menu color was set to Default in the homepage so I changed it to to Black (Dark):

    t8IbIH.png

     

    Best regards,
    Laborator Team


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  • baboles replied

    Thanks for your help Art. The phrasing of "skin" here makes me think it's referring to the background color, instead of the text color. Thanks

  •  1,558
    Laborator replied

    You're welcomesmile.png

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on ThemeForest from your Downloads tab.

    A huge thank you from Laborator in advance!


    Best regards,
    Laborator Team


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