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  Public Ticket #3331751
Error when entering cart in WooCommerce
Closed

Comments

  •  15
    Scolex_de started the conversation
    March 24, 2023 at 10:55am

    Hi there,

    my issue is that when adding an article to the cart, I get an error code with no further specific error information.

    I don't have a clue what the problem could be. Just updated all plugins and updated the wc database.
    Can you help me with this?

    Regards

  •  1,558
    Laborator replied
    March 27, 2023 at 7:56am

    Hi Scolex_de,

    Can you please share your site credentials? I need to login to your site and see this issue live.

    To include your credentials safely (in a private reply) click Insert Credentials button in the editor toolbar. (See how)

    Best regards,
    Laborator Team

      Documentation         Join Kalium Users Group

  •   Scolex_de replied privately
  •  1,558
    Laborator replied
    March 28, 2023 at 7:34am

    Hi there,

    The problem is caused by this plugin Min Max Default Quantity for WooCommerce, I have disabled it and the cart started showing again so the problem isn't really coming from the theme.

    Best regards,
    Laborator Team

      Documentation         Join Kalium Users Group

  •  15
    Scolex_de replied
    March 31, 2023 at 10:28am

    Thanks for that