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Okay
  Public Ticket #3241858
Licence
Closed

Comments

  •  1
    Subeesh started the conversation
    February 27, 2023 at 11:39am

    I activate the theme first in my domain mondayholidays.com and I wish to change to another domain mondayholidays.co.uk. but unfortunately, I can activate it. It shows actively with another site.

  •  1,562
    Laborator replied
    February 28, 2023 at 7:50am

    Hi Subeesh,

    I revoked your old license, so now you can activate the license in the final domain.

    P.S: If you navigate to Laborator > License page and you still see the old license domain, just press the Remove Registration button (screenshot), then you activate again.



    Best regards,
    Laborator Team

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  •  1
    Subeesh replied
    February 28, 2023 at 7:59am

    I already done it before and deleted the theme from older domain. But still the same error message and I can't activate.































































































































































































































  •  1,562
    Laborator replied
    February 28, 2023 at 8:54am

    Hi again,

    Please make sure you are logged in to the same account you purchased Kalium in ThemeForest when trying to register the theme. Or if you could please record the screen so we can see the whole process.

    Best regards,
    Laborator Team

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