Okay
  Public Ticket #3241759
Item type - portfolio
Closed

Comments

  •  1
    mael_olive started the conversation

    Hello,

    I cannot create a new portfolio element with a template (item type like carousel, side portfolio etc.) and when I make one on my own, it doesn't show on my website.

    I have created new portfolio elements a few weeks back and everything worked, I don't know what happened.

    Can you help me somehow to find a solution ?

    Thanks in advance.

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied

    Hi mael_olive,

    Maybe the Advanced Custom Fields PRO and/or Portfolio Post Type plugin is not installed or activated?

    If they are installed and still have a problem, please share your website login credentials with me so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how)

    Thanks!

  •  1
    mael_olive replied

    Hello !

    Thanks ! You were right, Advanced Custom Fields PRO was not activated anymore.

    I put it back up and it works fine now.

    Thanks a lot (again) !

  • [deleted] replied

    Hi mael_olive,

    Happy to hear that this is now resolvedsmile.png

    Have a great day!

    P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from me and Laborator in advance.