Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
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Art is not in the office today and I will reply to your ticket.
I don't know what was the problem because Art took care of your ticket but I can assume that there was a bad error connection between servers that this failed on the first try. I'm very happy that this is now resolved
Hi,
Impossible to install child theme (pb decompress) and sliders not found :'(
Help me please... every plugin are installed and limits ok.
BR
Benoit
Hi Benoit,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
Best regards,
Laborator Team
Hi there,
I have managed to install the Bookstore Child Theme properly, now it looks like in the demo
Best regards,
Laborator Team
Hi,
Great!
What was the or were the problem(s) ?
Best Regards
Benoit
Hi Benoit,
Art is not in the office today and I will reply to your ticket.
I don't know what was the problem because Art took care of your ticket but I can assume that there was a bad error connection between servers that this failed on the first try. I'm very happy that this is now resolved
Have a great day!