Okay
  Public Ticket #3122199
responsive background slider
Closed

Comments

  • joshctaylor started the conversation

    I have an issue where the background is cropped in a bad position on mobile. How do I move the crop points and scale for mobile and tablet?

    7954174662.png
  •  1,558
    Laborator replied

    Hi joshctaylor,

    I am not sure I understand your question properly about the crop points, do you want the text to be on a new line?

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in the editor toolbar. (See how)


    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   joshctaylor replied privately
  • joshctaylor replied

    Thanks for the reply. 

  •  1,558
    Laborator replied

    Hi there,

    The login credentials are not working for us, also regarding the issue you have the problem is related to Slider Revolution which is a 3rd party plugin and it is out of our support scope. 

    If you need help in Slider Revolution I suggest you check out their manual:

    https://www.sliderrevolution.com/manual/

    Or search for videos such as the Responsive Settings which are necessary for you right now:



    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   joshctaylor replied privately
  •  1,558
    Laborator replied

    Hi again,

    I tried to help but it seems that the image alignment is not possible when using full-screen slides.

    mpeQ47.png


    As I mentioned previously we do not provide support for 3rd party plugins included in the theme:

    With Kalium you will get a free copy of Slider Revolution, this copy does not include support for the plugin and premium premade sliders (read more). Plugin updates will be included remotely in our server so you can update the plugin by going to Appearance > Install Plugins area.


    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  • joshctaylor replied

    Hi Art,

    Many thanks for trying, i've gone with a work around using another image to cover the mis-aligned one.


    I have an issue getting the menus and logos showing on all pages - how do I resolve this?

  •  1,558
    Laborator replied

    Hi there,

    It looks like you have misunderstood the header settings so I have changed them to how they should be, in the Theme Options I have set the dark logo and menu, while on the pages where you need a light menu and logo I have edited that page and set it there.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  • joshctaylor replied

    Hi Art, thanks -  you are correct I was changing the wrong default logo.


    At the moment the theme is set to use the kalium travel child theme. Moving forwards, is it best to continue using that or use the kalium main theme? It was picked up from loading the demo content.

  •  1,558
    Laborator replied

    Hi again,

    I see that you already are using the travel demo for your site so changing to the main theme will only complicate things, so I would recommend you stick with the demo you installed if this is the layout you want for your site.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group