We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is not resolved, you can share your WordPress credentials, because I need to login to your site and test this live.
To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.
The site changes I made in the theme options do not save. Footer, Branding etc.
the loading screen stays like this
Hi Serdar Aslan,
We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is not resolved, you can share your WordPress credentials, because I need to login to your site and test this live.To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.
Thanks!
Hi again,
It seems that a plugin that you are using "Amelia", is causing the problem.
See video: https://d.pr/v/XoNj50
It seems that you are using a very old version of this plugin too, so please update this plugin to the latest version and see if the problem is fixed.
Thanks!
thank you very much :)
I'm happy to hear that
Have a great day!
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