Okay
  Public Ticket #3082313
Stripe features not showing google and Apple Pay/ and woo commerce not able to schedule sale times
Closed

Comments

  •  11
    Wendy started the conversation

    I have stripe features to show for google pay and Apple Pay and they aren't showing. Also now the scheduling for a sale is not working properly, 

  •   Wendy replied privately
  • [deleted] replied

    Hi Wendy,

    Have you checked if those areas are working in a default WordPress theme? If not, please test them first.

    If they work in a default theme but not in Kalium, please send us your WordPress credentials so we can check. Please try to be very specific about the problem and explain it more to me so I can easily understand you and give you the proper solution.

    Thanks!

  •  11
    Wendy replied

    I put it on a testing server and checked the theme and still shows the prices wrong

  • [deleted] replied

    Hi Wendy,

    Have you tried to activate a default WordPress theme and see if the same problem happens there too?

    Thanks!

  •  11
    Wendy replied

    Hi Ylli, Yes I did. 

  • [deleted] replied

    Hi Wendy,

    So you say that you have activated a default WordPress theme and everything worked as it should? They only don't work in Kalium, right?

    Please give us as many details as possible so I can understand and debug your problem more quickly.

    Please share your WordPress credentials, because I need to login to your site and test this live.

    To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

    Thanks!

  •   Wendy replied privately
  • [deleted] replied

    Hi Wendy,

    I have renamed payment-method.php template (overridden by our theme) to payment-method (removed).php and the Stipe and Affirm payment method show properly:

    medium
    (view large image)

    I have activated default WooCommerce theme Storefront and saw how Stripe works in checkout:

    medium
    (view large image)

    medium
    (view large image)

    After that change the Stripe and Affirm show also Kalium:

    medium
    (view large image)

    medium
    (view large image)

    Is this working fine for you?


    As for price scheduling, that is not part of our theme because our theme does not affect the WooCommerce functionality in any way, it just modifies the templates. I suggest you to check if any plugin is causing that.