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  Public Ticket #3081174
Missing File
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  • THEmarcy1 started the conversation

    Hello,I purchased this theme to use on my own site and when uploaded I am getting a message that a file is missing. Can you please help? I've attached a screenshot for reference.

    Thank you,
    Marcy

  •  1,558
    Laborator replied

    Hi Marcy,

    If you have downloaded All files & documentation then extract that archive, open Kalium Theme folder and there you will see kalium.zip otherwise if you have downloaded only Installable WordPress file then you don’t need to extract it.

    In your case I can see that you have imported the complete package and that is why the theme could not be imported.

    For more informations please follow this guide here:

    https://documentation.laborator.co/kb/kalium/installing-kalium-via-wordpress/


    Best regards,
    Laborator Team


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