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  Public Ticket #3067878
Home page V1-V2-V3-V4
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  • store39 started the conversation

    Hello,

    how can I choose the right homepage version? I see there is V1/V2/V3/V4 how can I set a singular homepage and discard the others? I hope I've well explained my problem! thank you

  •  1,558
    Laborator replied

    Hi there,

    The only language we use to communicate with our clients is English so please rewrite your ticket in English to get a reply from one of our support team.

    Best regards,
    Laborator Team


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  • store39 replied

    hello, I would like to set my website like this:

    1765003138.png

    how can I choose this settlement? thank you

  •  1,558
    Laborator replied

    Hi again,

    — If you have imported the demo content, those pages will be in your Pages area, so you just need to go to the Reading area and select the "Home 4" to be your Homepage.

    See video: https://d.pr/v/3RCIgL

    — If the slider is missing in that page, please just make sure to re-select that slider (see example).

    Thanks!

    Best regards,
    Laborator Team


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  • store39 replied

    hello, I've done your instructions but it's still not working.

    I want to set as homepage the HOMEPAGE V4, from MEGA MENU 1 (as you can see below).

    7359340364.png

    but now I also have this problem, yesterday I could load the homepage V4 and it has a video called "discover new collection" etc, today as you can see it's not displayed. And moreover, I can't see the homepage V4 in Pages menu. can you please help me? thank you


  • store39 replied

    and this what does it mean?


    8132699132.png


  • store39 replied

    here you are, this is the template I want to use for my website. thank you for your reply.

    6306216453.png


  •  1,558
    Laborator replied

    Hi there,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in the editor toolbar. (See how)


    Best regards,
    Laborator Team


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  •   store39 replied privately
  •   Laborator replied privately
  • store39 replied

    ciao, please try this link     saram61.sg-host.com/master/

  • store39 replied

    I would like to know why all menus have some not valid elements.

    I didn't do nothing strange...

    did you enter in wp area?

  • store39 replied

    hello Art, do you have any news?

    I'm stucked here and I can't do anything

    thank you

  •  1,558
    Laborator replied

    Hi there,

    I have checked your site and tried to re-install the demo because it is a total mess without loosing your products and other parts of the theme but your site seems to be a total mess. I would recommend doing a full reset and re-installing it from the beginning if you agree we can do that for you so you have a working site with Aurum. 

    Best regards,
    Laborator Team


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  • store39 replied

    hello, you can do whatever you want because this is a copy of my real website, so you can update, install ad uninstall whatever you want. Please help me having Aurum as the beginning so I can choose my favourite template. Thank you so much


  •  1,558
    Laborator replied

    Hi there,

    I have reset the site and re-imported the demo, you can see it live now just make sure you set product images to each of the products.

    Best regards,
    Laborator Team


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  • store39 replied

    hello Art,

    thank you so much.

    Should I install and activate the recommended plugins?

    Last thing, why the video in the homepage is not playing?

    thank you

  •  1,558
    Laborator replied

    Hi there,

    1. Theme recommended are all active, the other plugins are the plugins I found there which were installed previously. The ones you don't use it is recommended to delete them, less plugins means a better site speed and less security risks, also they can interfere with the theme and other plugins as well, so try to use only the necessary ones.

    2. I have edited it and now it should work.

    Best regards,
    Laborator Team


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