We are editing a Portfolio Item. In the item we've selected General Details -> Prev-Next Navigation. We have clicked ON Custon Prev-Next Links. Under Previous Item we click on Select and... nothing happens. The field is highlighted with a blinking cursor, but there is no response to clicking in the field, typing there the field refuses to accept input.
We've never used this function before, is there something else we need to do to get this to work?
Sorry for the late reply. Our team attended WordCamp Europe, the biggest WordPress conference so our support was limited last week.
I tested your problem and I found that this problem was happening because of a third-party plugin that you had installed from your previous theme I think called "JPlugin".
I disabled and deleted that plugin, and now that area works as it should.
We are editing a Portfolio Item. In the item we've selected General Details -> Prev-Next Navigation. We have clicked ON Custon Prev-Next Links. Under Previous Item we click on Select and... nothing happens. The field is highlighted with a blinking cursor, but there is no response to clicking in the field, typing there the field refuses to accept input.
We've never used this function before, is there something else we need to do to get this to work?
Hi lemj,
Can you please send me the exact URL of the page you are trying this?
Also please share your WordPress credentials, because I need to login to your site and test this live.
To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.
Thanks!
Hi lemj,
Sorry for the late reply. Our team attended WordCamp Europe, the biggest WordPress conference so our support was limited last week.
I tested your problem and I found that this problem was happening because of a third-party plugin that you had installed from your previous theme I think called "JPlugin".
I disabled and deleted that plugin, and now that area works as it should.
See video: https://d.pr/v/I42eHC
Have a nice day!
Perfect. Thanks for looking at it.
Happy to hear that
Have a great day!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.
A huge thank you from me and Laborator in advance.