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  Public Ticket #3031842
Website doesn't load when cookies are not accepted
Closed

Comments

  • vismed started the conversation
    April 26, 2022 at 10:04am

    Hi,


    we just found out that the website does not load when the visitor does not accept cookies:

    https://vismed.de/

    It just stays complety white. 

    When you visit the website and accept the cookies, everything is fine.

    Can you help with this problem?

  • [deleted] replied
    April 27, 2022 at 7:40am

    HI vismed,

    I'm afraid that this question is out of our support scope. Can you please contact the author of this Cookie plugin and ask them why this problem is happening?

    I'm sure that they know better how the plugin works and will guide you in the right direction.

    Thanks for your understanding.

    P.S: Please let us know how you resolve this problemsmile.png

    Thanks!