We have been having a problem with Kalium whereby the 'Leave Site? Changes that you made may not be saved.' dialogue appears when we try to navigate away from the edit page, even when we have just clicked the 'Update Post' button. The changes are being saved when we dismiss that dialogue box, but it isn't acceptable for our client to have to dismiss that box every time a change is a made to page content and we would like to resolve this.
Prior to writing this ticket, we tried disabling all plugins to see if the issue was there. The problem persisted until we switched Kalium for a default theme, so we can be sure that it is the theme that is doing it.
I should add that we have not modified any of the theme files and it is the latest version, along with the latest version of WordPress. All Plugins are up to date too.
— Can you tell me what browser are you using? Also, can you record a video of this problem so we can try to replicate the same problem and see what is the problem?
— Also please share your WordPress credentials too because I need to login to your site and test this problem live.
To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.
Thanks for the video. Strange, this is the first time that we see a problem like this.
With the current privileges, I can't do anything on your site. Can you please grant me super Admin privileges and also send us your FTP credentials so we can test this problem and see if we can this problem for you?
Thanks!
P.S: Have you tried if this problem happens in every browser or just in Chrome?
Hi there,
We have been having a problem with Kalium whereby the 'Leave Site? Changes that you made may not be saved.' dialogue appears when we try to navigate away from the edit page, even when we have just clicked the 'Update Post' button. The changes are being saved when we dismiss that dialogue box, but it isn't acceptable for our client to have to dismiss that box every time a change is a made to page content and we would like to resolve this.
Prior to writing this ticket, we tried disabling all plugins to see if the issue was there. The problem persisted until we switched Kalium for a default theme, so we can be sure that it is the theme that is doing it.
I should add that we have not modified any of the theme files and it is the latest version, along with the latest version of WordPress. All Plugins are up to date too.
Thanks in advance.
Alex
Hi Alex,
— Can you tell me what browser are you using? Also, can you record a video of this problem so we can try to replicate the same problem and see what is the problem?
— Also please share your WordPress credentials too because I need to login to your site and test this problem live.
To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.
Thanks!
Hi Alex,
Thanks for the video. Strange, this is the first time that we see a problem like this.
With the current privileges, I can't do anything on your site. Can you please grant me super Admin privileges and also send us your FTP credentials so we can test this problem and see if we can this problem for you?
Thanks!
P.S: Have you tried if this problem happens in every browser or just in Chrome?