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  Public Ticket #2949728
uploading video error message
Closed

Comments

  • jamesk31 started the conversation
    January 4, 2022 at 1:51am

    is this a WP setting issue? 

    Trying to upload a mp4 and get this message:


    "Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page."



  • [deleted] replied
    January 4, 2022 at 11:07am

    Hi jamesk31,

    This is not a theme problem (more info). Please contact your hosting provider so they can resolve this problem for you by increasing your server limits.

    Thanks!