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  Public Ticket #2947310
Urgent Support Needed Background Image Not Working
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  • arebianhero started the conversation

    I have my custom back ground image which is to be displayed at my main page. i have selected and saved settings even though background image is not coming into effect. 

    I need resolution urgent. Do Something FAST Reply.

  • [deleted] replied

    Hi arebianhero,

    Can you please be more specific with your question? Sending us a screenshot or a video of your problem would be a great help.

    Alao please share your WordPress credentials, because I need to login to your site and test your problem.

    To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

    Thanks!

  •   arebianhero replied privately
  • arebianhero replied

    Support is not working on my query. Team Pls do something fast.

  • [deleted] replied

    Hi arebianhero,

    Sorry for the late reply, our team was in vocation because of the New Year!

    I just tried that option and it is working as it should. So the Fullscreen Menu background that I attached is showing when you open the fullscreen menu.

    See video: https://d.pr/v/PGgrmc

    Thanks!