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  Public Ticket #2946338
Adobe fonts not working
Closed

Comments

  • Joshua started the conversation

    Adobe fonts selector leads to blank page

  • [deleted] replied

    Hi Joshua,

    Please share your WordPress credentials, because I need to login to your site and test this live.

    To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

    Thanks!

  •   Joshua replied privately
  • [deleted] replied

    Hi Joshua,

    This is a strange problem. I asked our main developer and he is saying that this is coming from your server and we need to check your error logs.

    Can you please send us your FTP credentials too in a private reply so we can debug this problem?

    Thanks!

  •   Joshua replied privately
  • [deleted] replied

    They are located on your server. If the wp-debug is not enabled you need to enable it first. 

    Read more: How Do I View My Access and WordPress Error Logs?

    P.S: It may be a bit complicated procedure and that's is why we need to check it for you. Your credentials are completely safe and you can also change the password once we finish with your problem.

    Thanks!

  • Joshua replied

    Here is the error with wp_debug set to true:

    Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /srv/data/web/vhosts/landfaculty.com/htdocs/wp-content/themes/kalium/includes/libraries/laborator/typolab/includes/classes/font-providers/typolab-adobe-fonts-provider.php:103
    Stack trace:

    #0 /srv/data/web/vhosts/landfaculty.com/htdocs/wp-content/themes/kalium/includes/libraries/laborator/typolab/includes/classes/font-providers/typolab-adobe-fonts-provider.php(124): TypoLab_Adobe_Fonts_Provider::fetch_fonts()

    #1 /srv/data/web/vhosts/landfaculty.com/htdocs/wp-content/themes/kalium/includes/libraries/laborator/typolab/typolab.php(937): TypoLab_Adobe_Fonts_Provider::get_fonts()

    #2 /srv/data/web/vhosts/landfaculty.com/htdocs/wp-content/themes/kalium/includes/libraries/laborator/typolab/typolab.php(642): TypoLab->process_actions()

    #3 /srv/data/web/vhosts/landfaculty.com/htdocs/wp-includes/class-wp-hook.php(303): TypoLab->admin_init()

    #4 /srv/data/web/vhosts/landfaculty.com/htdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()

    #5 /srv/data/web/vhosts/landfaculty.com/htdocs/wp-includes/plugin.php(470): WP_Hook->do_action()

    #6 /srv/data/web/vhosts/landfaculty.com/htdocs/wp-admin/admin.php(175): do_action()

    #7 {main} thrown in /srv/data/web/vhosts/landfaculty.com/htdocs/wp-content/themes/kalium/includes/libraries/laborator/typolab/includes/classes/font-providers/typolab-adobe-fonts-provider.php on line 103

  •   Joshua replied privately
  • [deleted] replied

    Thanks for providing those useful pieces of information. This was a very rare problem that happened in some circumstances that we didn't test.

    We already fixed your problem and now you can select the Adobe Fonts too.

    medium
    (view large image)

    Thanks!

    Enjoy the end-of-year celebrations, there are great Kalium things to come in 2022! 😉