Okay
  Public Ticket #2925011
Change domain
Closed

Comments

  • gmi2000 started the conversation

    Hello can you please help me change the domain the old one is an IP address, we need to tie the site to the domain, thanks. And also we thought to change the domain we would have to buy another license so we did. Can we get refund for the extra license we bought? 

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  •  1,558
    Laborator replied

    Hi there,

    I deleted your license registration in the test domain, so now you can activate your product in its final domain.

    Note: If you still see the old domain on your Product Registration page (screenshot) please press x button, then you activate your theme again.

    Have a great day!


    Best regards,
    Laborator Team


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  •   gmi2000 replied privately
  •   gmi2000 replied privately
  •  1,558
    Laborator replied

    Hi again,

    Please read the note that I have posted with my previous reply:

    Note: If you still see the old domain on your Product Registration page (screenshot) please press x button, then you activate your theme again.


    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   gmi2000 replied privately
  • gmi2000 replied

    got it...miss understood the "X" button, punched key board. 

  •  1,558
    Laborator replied

    Happy to hear that, have a great weekendsmile.png

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group