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  Public Ticket #2922576
product pictures not showing up? content missing pictures
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  •  1
    Eric Nagtegaal started the conversation

    Hi,

    I purchased this template but I have a problem when Im uploading all content the pictures are missing you can see it on my website

    I deleted everything and installed again with same problem.

    I changed the php settings as mentioned

  • [deleted] replied

    Hi Eric,

    I can see that the demo is imported as it should.

    Themes do not contain the images that we use on our previews because those images are copyrighted and theme authors can't re-distribute them to their clients.

    We actually wrote about this on our item page:

    The sample images viewed in the live preview are for demo purposes only and are not included with your purchase.

    This is not only our policy but this is not allowed by Envato and all the theme authors use sample images on demo contents so users will have it easier to change with their images and content.

  •   Eric Nagtegaal replied privately
  • [deleted] replied

    Happy to hear that Eric.

    Have a great day!

    I will set this ticket as solved from here.

  •   Eric Nagtegaal replied privately
  • [deleted] replied

    Hi Eric,

    It seems that this is a custom-made website based on client requests. But I think that a lot of areas that you see there can be achieved with Aurum and for some style customizations you need to add your CSS codes in the Custom CSS area.

    Thanks!