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  Public Ticket #2912636
Problem with my checkout page
Closed

Comments

  •   toni152 started the conversation
  •  1,561
    Laborator replied
    November 10, 2021 at 8:13am

    Hi Toni,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in the editor toolbar. (See how)

    Best regards,
    Laborator Team

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  •   toni152 replied privately
  •  1,561
    Laborator replied
    November 10, 2021 at 9:23am

    Hi Toni,

    We have inspected the problem with the checkout and it turned out to be a theme issue, so the developer replaced this file: woocommerce-hook-functions.php under wp-content/themes/kalium/includes/functions/

    And now the problem is fixed, we will include this in the next theme update.

    Best regards,
    Laborator Team

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  •   toni152 replied privately
  •  1,561
    Laborator replied
    November 11, 2021 at 7:59am

    Hi Toni,

    I have fixed the issue, actually it was not an issue but I have enabled the debugging mode to see where the previous problem was coming from and I forgot to turn it off.

    Best regards,
    Laborator Team

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