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Okay
  Public Ticket #2899854
Bundle plugins compatibility
Closed

Comments

  • BilouColomb started the conversation
    October 21, 2021 at 2:21pm

    Hi,

    I have some issues displaying an ACFPro field inside a WPB Grid:

    The date-picker fields only display when I'm login as admin.
    Note that the WYSIWYG fields displays without any problem.

    Any idea of how I could fix it?

    Kind regards,

  • [deleted] replied
    October 22, 2021 at 7:32am

    Hi Loic,

    This is very strange. Please check if your caching plugins are delaying your changes.

    Please share your WordPress credentials, because I need to log-in to your site and test this.

    To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

  •   BilouColomb replied privately
  • [deleted] replied
    October 25, 2021 at 7:48am

    Hi Loic,

    I disabled those two plugins "Admin Columns for ACF Fields" and "Advanced Custom Fields: Extended" and the issue was resolved.

    Please enable them again so you can find which of them was causing this problem for you.

    Have a nice day!

  • BilouColomb replied
    October 25, 2021 at 9:29am

    Hi,

    Thanks but nothing changes for me.
    The ACF field still disappears when I'm logged out.

    Are you sure you've logged out before to check if this solution works?

    Loic.

  • [deleted] replied
    October 26, 2021 at 7:45am

    Hi Loic,

    I will assign this ticket to our developer (Arlind) so he can check this problem. If this is a theme problem then he probably will fix it for you.

    You should receive a reply within 48 hours.

    Thanks!

  • [deleted] replied
    October 27, 2021 at 8:50am

    Hi Loic,

    I have debugged this issue and found that the problem related to WPBakery plugin, so I have explained the issue and posted to their plugin page:

    https://codecanyon.net/comments/27444538

    This is plugin specific and not related to our theme. I believe they will reply and provide a fix for this very soon. You can track the thread via the URL above.