1— My team member Arlind told the that he had this same problem once with another Japanese user.
Arlind replied to that user with this comment:
Editing core WordPress files is not recommended because they will change after you update WordPress to a newer version. I'd like you to contact your host and ask them what is blocking admin-ajax.php to execute?
Our theme uses this action on AJAX to save theme options:
They can probably help you to discover the problem, there is nothing wrong in theme files because the theme options work properly on all WordPress sites as they are properly programmed in the "WordPress way" however in your case it is not working to save theme options
And the user replied:
The cause was "WAF" which is the setting of the server.
I disabled this. It worked on this alone.
Please contact your server administrator about this and they should know what is the problem and solve this problem for you too.
I cannot save any changes from Laborator menu to set up site identities. Could someone can help?
Saiving forever but never saved...
Hi daiki10,
1— My team member Arlind told the that he had this same problem once with another Japanese user.
Arlind replied to that user with this comment:
Editing core WordPress files is not recommended because they will change after you update WordPress to a newer version. I'd like you to contact your host and ask them what is blocking admin-ajax.php to execute?
Our theme uses this action on AJAX to save theme options:
"of_ajax_post_action"
(view large version)
Testing one core AJAX action it works:
https://d.pr/v/VWJ3jB
They can probably help you to discover the problem, there is nothing wrong in theme files because the theme options work properly on all WordPress sites as they are properly programmed in the "WordPress way" however in your case it is not working to save theme options
And the user replied:
The cause was "WAF" which is the setting of the server.
I disabled this. It worked on this alone.
Please contact your server administrator about this and they should know what is the problem and solve this problem for you too.
Thanks!