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  Public Ticket #2859642
Can not edit the Home page
Closed

Comments

  •  1
    churchpath started the conversation
    August 28, 2021 at 8:55pm

    Hi, I have upgraded the wordpress version and the Kalium theme. Have disabled most of the plugins as well but still have an issue saving changes on areas of the home page. The site is due to go live on Monday. I can send you a login if you wouldn't mind taking a look?

    Kind regards,

    Terry.

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied
    August 28, 2021 at 9:07pm

    Hi Terry,

    Can you please share your WordPress credentials, because I need to login to your site and test this live.

    To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

    Thanks!

  •   churchpath replied privately
  •   churchpath replied privately
  •  1,558
    Laborator replied
    August 30, 2021 at 11:07am

    Hi there,

    I have tested your site by creating a new blank page then copied the code of the homepage and checked the rows one by one, the problem is coming from the last row:

    medium
    (view large version)

    And as you can see there are unclosed tags which is causing the messy text to show and the plugin is not working properly because of that.

    If you delete the content inside the row or the row completely the problem will be gone, you can do tests in this test page I created:

    https://wigb.co.uk/home-test/

    Best regards,
    Laborator Team

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  •  1
    churchpath replied
    August 30, 2021 at 11:12am

    Thank you very much Art, much appreciated. I've taken this site over from another designer and couldn't work out what they had done wrong. Many thanks, Terry.

  •  1,558
    Laborator replied
    August 30, 2021 at 11:29am

    You're welcome Terry, have a great weeksmile.png

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on ThemeForest from your Downloads tab.

    A huge thank you from Laborator in advance!

    Best regards,
    Laborator Team

      Documentation         Join Kalium Users Group