Hello, I'm the web developer working on my client's website running Wordpress 5.8 and Kalium theme version. The new issue is WPbakery (version 6.7.0) cannot save any changes - when you click on Save, nothing happens. Now no changes can be made to the website.
There seem to be many people having this issue and one suggestion was to install the plugin Enable jquery migrate helper. This did not solve the issue. Do you have a fix please?
Also the plugin Advanced custom fields PRO plugin cannot update (fails. Version 5.9.9 installed. Cant update to 5.10)
The following warnings have been encountered
jQuery Migrate Helper — Warnings encountered
This page generated the following warnings:
https://livebythesea.com.au/wp-admin/js/iris.min.js: jQuery.isArray is deprecated; use Array.isArray
https://livebythesea.com.au/wp-admin/js/iris.min.js: jQuery.expr[':'] is deprecated; use jQuery.expr.pseudos
https://livebythesea.com.au/wp-admin/js/iris.min.js: jQuery.isFunction() is deprecated
https://livebythesea.com.au/wp-admin/js/color-picker.js: jQuery.isArray is deprecated; use Array.isArray
https://livebythesea.com.au/wp-admin/js/color-picker.js: jQuery.expr[':'] is deprecated; use jQuery.expr.pseudos
https://livebythesea.com.au/wp-admin/js/color-picker.js: jQuery.isFunction() is deprecated
https://livebythesea.com.au/wp-content/themes/kalium/assets/admin/js/main.min.js: jQuery.fn.bind() is deprecated
https://livebythesea.com.au/wp-content/plugins/ct-size-guide/assets/js/ct.sg.admin.js: jQuery.fn.click() event shorthand is deprecated
https://livebythesea.com.au/wp-admin/js/common.js: jQuery.isFunction() is deprecated
Please make sure you are using the latest version of all of your plugins, and your theme. If that is the case, then you may want to ask the developers of the code mentioned in your warnings to update it.
Can you please provide also the FTP credentials, I checked your site and while I was testing it the problem occurred even in the default WordPress theme, and also in the previous WPBakery Page Builder (6.6) as I have downgraded the version but the issue still remained.
When I checked your site the site was set under HTTP while the admin area was under HTTPS, when I changed it the site crashed so I need the FTP credentials to put it back online and see where the problem is.
I tried to fix it but when I log in the FTP there is a blank folder, it can be that this user does not have the administrator privileges to read and write and that may be a reason why I see a blank FTP folder:
And then I started activating the plugins which went smoothly and when I try to access your site I can no longer view it as it is taking forever to load. Are you currently editing the site?
Also please remove the firewall because I have to use 3rd party apps such as TunnelBear to set my IPs in Australia to access the admin of your site.
If you switch the theme to the default WordPress theme (Twenty Twenty) you will notice the problem is still there, this means the issue is not coming from the theme. I have also downgraded the version and the issue continued even in a previous version.
I think the problem is that you are running the back-end of your site under HTTPS while the front-end is on HTTP:
Hello, I'm the web developer working on my client's website running Wordpress 5.8 and Kalium theme version. The new issue is WPbakery (version 6.7.0) cannot save any changes - when you click on Save, nothing happens. Now no changes can be made to the website.
There seem to be many people having this issue and one suggestion was to install the plugin Enable jquery migrate helper. This did not solve the issue. Do you have a fix please?
Also the plugin Advanced custom fields PRO plugin cannot update (fails. Version 5.9.9 installed. Cant update to 5.10)
The following warnings have been encountered
jQuery Migrate Helper — Warnings encounteredThis page generated the following warnings:
Please make sure you are using the latest version of all of your plugins, and your theme. If that is the case, then you may want to ask the developers of the code mentioned in your warnings to update it.
Hi Sheridan,
Those errors are not theme problems but WordPress errors.
Can you please share your WordPress credentials, because I need to login to your site and test this live.
To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.
Thanks!
Hi Sheridan,
Can you please provide also the FTP credentials, I checked your site and while I was testing it the problem occurred even in the default WordPress theme, and also in the previous WPBakery Page Builder (6.6) as I have downgraded the version but the issue still remained.
When I checked your site the site was set under HTTP while the admin area was under HTTPS, when I changed it the site crashed so I need the FTP credentials to put it back online and see where the problem is.
Best regards,
Laborator Team
Hi there,
I tried to fix it but when I log in the FTP there is a blank folder, it can be that this user does not have the administrator privileges to read and write and that may be a reason why I see a blank FTP folder:
(view large version)
Best regards,
Laborator Team
Hi there,
I have rolled back the settings of your site URL by setting this under wp-config.php:
And then I started activating the plugins which went smoothly and when I try to access your site I can no longer view it as it is taking forever to load. Are you currently editing the site?
Also please remove the firewall because I have to use 3rd party apps such as TunnelBear to set my IPs in Australia to access the admin of your site.
(view large version)
Best regards,
Laborator Team
Hi again,
If you switch the theme to the default WordPress theme (Twenty Twenty) you will notice the problem is still there, this means the issue is not coming from the theme. I have also downgraded the version and the issue continued even in a previous version.
I think the problem is that you are running the back-end of your site under HTTPS while the front-end is on HTTP:
(view large version)
Please check this and try to fix this problem to run the whole site under HTTPS (SSL) to see if that fixes the problem.
Best regards,
Laborator Team