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  Public Ticket #2839999
Duplicated items in product list
Closed

Comments

  •  2
    David Creasy started the conversation

    Please see: Ticket #2811217 which was closed because something seems to have gone wrong with my support extension.

    Any progress with this?

    Thanks,

    David

  •  1,558
    Laborator replied

    Hi David,

    The ticket has been automatically closed as there was no activity for more than 7 days, regarding the theme update we will release it during this week (hopefully) as it is all ready only some small details are left, we are sorry for the update delay but some of our team members have been out of office due to health reasons so the whole process was delayed.

    Best regards,
    Laborator Team


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  •  2
    David Creasy replied

    Hi,

    I see that you have released the new version. Well done! I think I can see a performance improvement.

    I've updated to it, but it doesn't seem to have fixed this problem and I can't see it mentioned in the release notes?

    Thanks,

    David

  •  1,558
    Laborator replied

    Hi David,

    Thank you for your kind words, the update was delayed more than usual but this time it was a really big update on typography and performance and it took us more time.

    Regarding the issue you had with the "Show more" not working, we have fixed it and included in our changelog:

    nCa5ZH.png

    I have also tested it live in your site and it seems to work fine:

    https://d.pr/v/1GCd7a

    Please make sure you do a hard-refresh of your site and clear the cache.

    Best regards,
    Laborator Team


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  •  2
    David Creasy replied

    Hi Art,

    Thank you. Sorry, I missed the item in the change log.

    Unfortunately, your video still shows the problem. The first two pages show the first 24 items from the search, but the third 'page' is identical to the second page. So, items 25 to 36 are identical to 13 to 24. And there should be 33 unique items. Here's a list of the books:

    1 Hemingway vs Fitz
    2 The Young Hemingway
    3 Hemingway-2

    4 Fitzgerald and Hemingway: A dangerous friendship
    5 Portrait of Hemingway
    6 Hemingway £15

    7 The essential Hemingway
    8 Hemingway in Africa
    9 Ernest Hemingway: A life story

    10 Three Soldiers
    11 Men without women
    12 For whom the bell Tolls -2

    13 Everybody was so young
    14 Ernest Hemingway: A life story
    15 Hemingway  in Africa

    16 Life Itself
    17 A moveable feast
    18 The fifth column

    19 The Garden of Eden
    20 The Garden of Eden -2
    21 The Torrents of Spring

    22 A farewell to Arms
    23 Across the river and into the trees
    24 For whom the bell tolls

    25 Everybody was so young
    26 Ernest Hemingway: A life story
    27 Hemingway  in Africa

    28 Life Itself
    29 A moveable feast
    30 The fifth column

    31 The Garden of Eden
    32 The Garden of Eden -2
    33 The Torrents of Spring

    34 A farewell to Arms
    35 Across the river
    36 For whom the bell tolls

    Thank you,

    David

  •  1,558
    Laborator replied

    Hi David,

    I have assigned the ticket to our developer and he checked what we can do about it since it is a 3rd party plugin which has not been tested with the theme and is not compatible with it. After trying to fix it, unfortunately right now there is no way we can get this fixed with Kalium, but in the near future we will change the pagination method of the shop which we are using in our theme and plugins such as this one won't be an issue with Kalium anymore. 

    We are currently working in the new shop, I can't give you an estimated time when it will be released but it is in our favor too if we finish it as soon as possible.

    Best regards,
    Laborator Team


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  •  2
    David Creasy replied

    Hi Art,

    Thank you, but what do you mean by a third party plugin? Are you saying that WooCommerce not compatible with the Theme? You don't have to use the search to see the problem as it also appears with the categories.

    Thanks,

    David

  •  1,558
    Laborator replied

    Hi David,

    The problem only happens with WooCommerce Product Search plugin and not with the default WordPress/WooCommerce search and that is what I am referring as a 3rd party plugin.

    In this page we have a list of compatible and supported plugins by Kalium theme:

    https://documentation.laborator.co/kb/kalium/kalium-supported-and-compatible-plugins/

    Best regards,
    Laborator Team


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  •  2
    David Creasy replied

    Hi Art,

    Thank you. Is there an alternative to the WooCommerce Product Search plugin? Without it, authors and other attributes don't get searched which is pretty useless. For example, on the demo site, if you search for Danielle:

    https://demo.kaliumtheme.com/bookstore/?s=Danielle

    you only get three books, but she is the author of this one:

    https://demo.kaliumtheme.com/bookstore/product/blessing-in-disguise-a-novel/

    but because her name is only an attribute and doesn't appear in other text, this one is missed.

    If there's no alternative, guess I'll just have to wait for a fix.

    Thanks,

    David

  •  1,558
    Laborator replied

    Hi David,

    As I said in my previous reply this problem will be fixed soon when we change the way infinite scroll works, the problem is not completely related to the theme but there is also a theme issue (infinite scroll) which is not allowing the plugin to work properly.

    I have installed Search Attributes for WooCommerce plugin for our demo so now you can re-check the links you provided in the last reply and see the search results have been extended, the plugin is free and seems to work properly.

    Best regards,
    Laborator Team


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