Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay
  Public Ticket #2822916
not saving
Closed

Comments

  • mdmostafa started the conversation
    July 10, 2021 at 5:57pm

    not saving when I editing. Its continue loading

    [EDIT]

    If you want I can share my WordPress id pass

  • [deleted] replied
    July 11, 2021 at 11:37am

    Hi mdmostafa,

    Can you please share your WordPress credentials, because I need to login to your site and test this live.

    To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

    Thanks!

  •   mdmostafa replied privately
  • [deleted] replied
    July 12, 2021 at 7:47am

    Hi mdmostafa,

    It seems that you have problems with the admin-ajax.php file of WordPress.

    See video: https://d.pr/v/odCMEo

    This is not a theme related problem, so please contact your hosting provider so they can fix this problem for you.

    Also, I can see that your WordPress Memory Limit is 40, please tell your hosting provider to increase it to 256MB as WordPress recommends.

    Thanks!