Hi Waldo005,

It seems that a third-party plugin is causing this problem for you.

We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

Please send me your WordPress credentials, because I need to login to your site and test this.

To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

Thanks!

Hi David,

You have sent me the Username and Password but It seems that you forgot to send me the site URL. Can you please send me the URL too?

Thanks!

Hi David,

Sorry but the WordPress credentials that you sent to me are not working.

See video: https://d.pr/v/fc0kq6

Can you please send me the correct ones or tell me the method that you use to log in?

Thanks!

Hi David,

I saw that this problem was caused by the Jetpack plugin that you are using. I solved this problem by adding this CSS code to your Custom CSS area:

@media only screen and (min-width: 600px) {
    .contact-form input[type=email], .contact-form input[type=tel], .contact-form input[type=text], .contact-form input[type=url] {
    	width: unset;
    }
}
.contact-form input[type=email], .contact-form input[type=tel], .contact-form input[type=text], .contact-form input[type=url] {
    box-sizing: unset;
    margin-bottom: unset;
}
.contact-form label {
    margin-bottom: unset;
}

Hi David,

If you need to use the Jetpack plugin please disable one of its options because our theme offers Lazy Loading and your plugins interfere with the lazy loading of our theme.

To deactivate the Jetpack LazyLoad feature please follow this:

1. Navigate to Jetpack → Settings → Performance.
2. Scroll to the Performance and Speed section.
3. Click the toggle to disable Lazy loading for images.

Have a nice day!

[EDIT]

I just did that for you

Happy that I helped David

Have a nice day!

P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

A huge thank you from Laborator in advance!

Hi Waldo,

1— Those pages should not show if they are private and you visit your site logged out from your WordPress.

Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.

Thanks for your understanding.