Okay
  Public Ticket #2814630
i cannot activate the theme
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Comments

  • aconceptbeauty started the conversation
    June 30, 2021 at 1:00am

    Hi 

    i can't activate the theme.
    when i go to theme panel > theme dashboard and enter the Item Purchase Code nothing happened and the theme status is still not activated

    {"wp":{"use":false,"adminUrl":"https://www.awobeauty.com/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  •  1,558
    Laborator replied
    June 30, 2021 at 7:28am

    Hi aconceptbeauty,

    I don't know if you're using a plugin or what but from the screenshot you attached that is not part of Aurum theme and that's not the right way to activate the theme.

    The easiest way to update/activate your theme is if you use the Envato Market plugin (screenshot). When you connect the Envato Market plugin you will see the theme update prompt on the Updates tab of your WordPress site.


    Best regards,
    Laborator Team

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