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  Public Ticket #2753717
Installing 500 error
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Comments

  • Luciana started the conversation
    April 18, 2021 at 6:01pm

    Hello,


    I'm triyng to Install Kalium Demo but the message is 500 error.

    System Report:

    ### Theme Information ###

    Theme Name: Kalium
    Theme Version: 3.3.1
    Previous Versions: -
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: -
    Theme Registered: ✔️

    ### WordPress Environment ###

    Home URL: http://localhost:8888/wordpress
    Site URL: http://localhost:8888/wordpress
    WordPress Path: /Applications/MAMP/htdocs/wordpress/
    WordPress Content Path: /Applications/MAMP/htdocs/wordpress/wp-content
    WordPress Version: 4.9.17 - Your server doesn't allow to check for latest version of WordPress.
    WordPress Multisite: -
    WordPress Memory Limit: 256 MB
    WordPress Debug Mode: -
    WordPress Script Debug: -
    Language: pt_BR

    ### Server Environment ###

    Server info: Apache/2.4.46 (Unix) OpenSSL/1.0.2u PHP/7.4.12 mod_wsgi/3.5 Python/2.7.13 mod_fastcgi/mod_fastcgi-SNAP-0910052141 mod_perl/2.0.11 Perl/v5.30.1
    PHP version: 7.4.12
    PHP post max size: 0 B
    PHP time limit: 180
    PHP max input vars: 1000
    Max upload size: 0 B
    MySQL version: 5.7.32
    cURL version: 7.68.0, OpenSSL/1.0.2u
    DOMDocument: ✔️
    WP remote post: ✔️
    WP remote get ✔️
    GD library: 2.1.0

    ### Security ###

    Secure connection (HTTPS): ❌ Your site is not using secure connection (HTTPS).
    Hide errors from visitors: ✔️

    ### Active plugins (5) ###

    Advanced Custom Fields PRO by Elliot Condon – 5.9.5
    FastDev by Andrei Surdu – 1.7.1
    WPBakery by Michael M - WPBakery.com – 6.6.0
    Portfolio Post Type by Devin Price – 1.0.1
    Slider Revolution by ThemePunch – 6.4.8


    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied
    April 19, 2021 at 8:42am

    Hi Luciana,

    I just replied to your other ticket with this comment https://laborator.ticksy.com/ticket/2753872.

    You have sent me your localhost URL. Unfortunately, you must have your site online somewhere so we can test it as it's impossible to log in on your computer.

    Please use Kalium on any real website and if you still have the same problem we will check it for yousmile.png

    Thanks!