I am not sure if I understand your question right, but with Kalium you will get all the pages and not only the homepage style so if you want to import a demo you will import the whole demo.
Hello Art, what´s my problem - I can´t upload the whole demo (with a content, pictures, positions, just first page with headline and footer), just this: https://www.lukart.cz/
- I tried to upload it by the next step (when I haven´t content) to follow instruction video here: http://prntscr.com/11dme4t but I haven´t ANY chance to choose some version in my dashboard in "my" LayierSliderID , look there http://prntscr.com/11domom - there is nothing.
And it is located under Kalium-Full-Package > Theme Files.
Also from the links you have pasted I can see you have checked the installation documentation of Aurum (another theme) and this is the theme you're using (Kalium):
P.S. If you're unable to install the theme or demo content again, can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
Hi Art, I have tried almost everything, but there is still a error during the upload demos. I followed your instructions (all of theme). There is the error log (the last one): http://prntscr.com/11rbh8z
I don´t know what to do. I tried to start from the beginning (empty hosting-place, new wordpress etc.). I have spent a lot of time to fix it, asked a lot of people (hosting ... forums), but nothing. It´s not my first webstite (even I´m a proud beginner), but this is for a firt time.
Do you have advice or is it possible to give money back? :(
From what I can see you have an Error 500 in your site which means the error is coming from the server, maybe because of the low PHP limits, here is an article where we have explained the minimum requirements of PHP limits:
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
If the problem is related to the theme we can give you a refund, otherwise for problems related with the server and problems which can be fixed by the support team we do not give refunds. For more about refunding in Envato please check this article:
I am really sorry about the problem you are having with the login, it should be set in the server and your country may be excluded so the login popup only shows in specific countries. If you need further help with the theme demo installation now or in the future please let me know but firstly check this issue with the server.
Hello, is it possible to upload just a demo homepage (and other pages) like this https://demo.kaliumtheme.com/fitness/ for (absolutely same) If - how?
Thank you :)
Lukas
Hi Lukas,
I am not sure if I understand your question right, but with Kalium you will get all the pages and not only the homepage style so if you want to import a demo you will import the whole demo.
Best regards,
Art
Hello Art, what´s my problem - I can´t upload the whole demo (with a content, pictures, positions, just first page with headline and footer), just this: https://www.lukart.cz/
- I tried to find the answer here: https://documentation.laborator.co/kb/aurum/importing-aurum-demo-content/ and read other documentation.
- I tried to upload it by the next step (when I haven´t content) to follow instruction video here: http://prntscr.com/11dme4t but I haven´t ANY chance to choose some version in my dashboard in "my" LayierSliderID , look there http://prntscr.com/11domom - there is nothing.
- I have uploaded the right version, look: http://prntscr.com/11dob3c (sure, zip version)
- I have all plusing, look: http://prntscr.com/11dogwm
I have been looking for what I have done wrong (didn´t upload something? But what?).
Any idea? Thank you.
Hi there,
I am not sure you have imported the theme correctly, I can see a folder Kalium Full Package but the file that needs to be uploaded is this:
(view large version)
And it is located under Kalium-Full-Package > Theme Files.
Also from the links you have pasted I can see you have checked the installation documentation of Aurum (another theme) and this is the theme you're using (Kalium):
https://documentation.laborator.co/kb/kalium/installing-kalium-via-wordpress/
https://documentation.laborator.co/item/kalium/
P.S. If you're unable to install the theme or demo content again, can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
Best regards,
Art
Hi Art, I have tried almost everything, but there is still a error during the upload demos. I followed your instructions (all of theme). There is the error log (the last one): http://prntscr.com/11rbh8z
I don´t know what to do. I tried to start from the beginning (empty hosting-place, new wordpress etc.). I have spent a lot of time to fix it, asked a lot of people (hosting ... forums), but nothing. It´s not my first webstite (even I´m a proud beginner), but this is for a firt time.
Do you have advice or is it possible to give money back? :(
Hi there,
From what I can see you have an Error 500 in your site which means the error is coming from the server, maybe because of the low PHP limits, here is an article where we have explained the minimum requirements of PHP limits:
https://documentation.laborator.co/kb/general/recommended-php-configuration-limits/
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
If the problem is related to the theme we can give you a refund, otherwise for problems related with the server and problems which can be fixed by the support team we do not give refunds. For more about refunding in Envato please check this article:
https://themeforest.net/page/customer_refund_policy
Best regards,
Art
Hello Art,
thanks for your support!
Look:
https://www.lukart.cz/wp-login.php
User: lukartcz
Pass: MNg5e97h
I´m really appreciated your fantastic support!
Waiting for info ...
Hi again,
Could you please provide the credentials for this popup also:
(view large version)
Best regards,
Art
Hi,
I´m not sure what is it you login. My login to Wordpress is here: http://prntscr.com/128wktl
There is no popup window for login.
Database: http://prntscr.com/128wlhv
I don´t have any other one, just FTP login.
Let me know.
Lukas
Hi Lukas,
Please watch the video below to see the popup which is showing and I cannot access your site:
https://d.pr/v/TIqtxk
Best regards,
Art
Hi,
I don´t know where is a problem. I tried on Mac, on Windows, another cities, countries and everywhere it´s working (login).
It doesn´t matter, I lost a lot of time (and money), I´m going to buy another theme.
Have a nice day and thank you (seriously) for your help.
Lukas
Hi Lukas,
I am really sorry about the problem you are having with the login, it should be set in the server and your country may be excluded so the login popup only shows in specific countries. If you need further help with the theme demo installation now or in the future please let me know but firstly check this issue with the server.
Wishing you a great day
Best regards,
Art