I integrated some open body on the website and was wondering if I can scroll them. Now they pop up and you can only see the cutout of the screen size. I would like to scroll it, when it is bigger than the screen size.
I guess the site wasn't working for an hour or so but now it's good I think. :)
On this site https://sonhostories.com/about-us/ we have three open bodies. For example the Mission Statment. When I click on the link, the pop-up opens. When I am on the PC it's not a problem, but in the mobile version, it's pretty bad. You only see half the text.
I have tried logging in your site but without luck, I have used the previous credentials which you have provided.
P.S. If you're using a plugin to make that popup show then it is something related with the plugin as the theme does not have such a feature, but I can give it a check to see what the issue can be.
I have checked your site and I saw you're using the popups with Slider Revolution, I am sorry but theme support does not cover Slider Revolution support. The problem persists even if you change the theme to any other theme which means the issue itself is not coming from the theme, besides that I tried to make the container scrollable in Slider Revolution but couldn't find where the problem was coming from.
Hey,
I integrated some open body on the website and was wondering if I can scroll them. Now they pop up and you can only see the cutout of the screen size. I would like to scroll it, when it is bigger than the screen size.
Thanks a lot for your help!
Hannah
Hi Hannah,
Could you please provide a link where you have applied this and if possible any screenshot so we can see the problem.
P.S. Your site does not seem to be working even with a VPN:
(view large version)
Best regards,
Laborator Team
Hey Art,
I guess the site wasn't working for an hour or so but now it's good I think. :)
On this site https://sonhostories.com/about-us/ we have three open bodies. For example the Mission Statment. When I click on the link, the pop-up opens. When I am on the PC it's not a problem, but in the mobile version, it's pretty bad. You only see half the text.
Thanks a lot for your help! Best wishes
Hi there,
I have tried logging in your site but without luck, I have used the previous credentials which you have provided.
P.S. If you're using a plugin to make that popup show then it is something related with the plugin as the theme does not have such a feature, but I can give it a check to see what the issue can be.
Best regards,
Laborator Team
Thanks Art! Can we close this ticket and I'll give you my account name and PW?
I did it with a Slider6 and connected it as an open body.
I appreciate your time and work! thanks !
Hi Hannah,
I have checked your site and I saw you're using the popups with Slider Revolution, I am sorry but theme support does not cover Slider Revolution support. The problem persists even if you change the theme to any other theme which means the issue itself is not coming from the theme, besides that I tried to make the container scrollable in Slider Revolution but couldn't find where the problem was coming from.
Best regards,
Laborator Team
Okay, anyway, thanks a lot for checking out the problem! :)