Building a website with Kalium Main Theme. Tried to import. Everything except for Media Files and Word Press Content (All) had already been imported. Rest won't import (see attachment).
Cannot access documentation. Both Firefox and Chrome say the connection to the documentation is not secure.
How should I proceed? I currently cannot use the theme as intended nor can I consult the appropriate literature.
We are very sorry for this problem that happened, we are using OVH Cloud, it is one of the best hosting providers in Europe and we have not experienced any single problem with the server for the last 5 years. Our server is located in France, the data center have an outage (read more) and all the sites that are hosted in that area are down currently. All our sites and services are down too (so our users can’t view theme demos, documentation, updating plugins or register the theme). Luckily we have daily backups in another server and we are working to fix this problem as soon as possible. We hope that this problem will be fixed tomorrow.
Again, thank you very much for your understanding.
Building a website with Kalium Main Theme. Tried to import. Everything except for Media Files and Word Press Content (All) had already been imported. Rest won't import (see attachment).
Cannot access documentation. Both Firefox and Chrome say the connection to the documentation is not secure.
How should I proceed? I currently cannot use the theme as intended nor can I consult the appropriate literature.
All the best,
Nicole
Hi Nicole,
We are very sorry for this problem that happened, we are using OVH Cloud, it is one of the best hosting providers in Europe and we have not experienced any single problem with the server for the last 5 years. Our server is located in France, the data center have an outage (read more) and all the sites that are hosted in that area are down currently. All our sites and services are down too (so our users can’t view theme demos, documentation, updating plugins or register the theme). Luckily we have daily backups in another server and we are working to fix this problem as soon as possible. We hope that this problem will be fixed tomorrow.
Again, thank you very much for your understanding.
Hi Nicole,
I just wanted to inform you that we are now back online. Now you should be able to use our services without problems
Thanks for your patience.