We are very sorry for this problem that happened, we are using OVH Cloud, it is one of the best hosting providers in Europe and we have not experienced any single problem with the server for the last 5 years. Our server is located in France, the data center have an outage (read more) and all the sites that are hosted in that area are down currently. All our sites and services are down too (so our users can’t view theme demos, documentation, update plugins or register the theme). Luckily we have daily backups in another server and we are working to fix this problem as soon as possible. We hope that this problem will be fixed tomorrow.
Again, thank you very much for your understanding.
Hello
I receive the following error message if I try to update the plugin "Avanced Custom Fields PRO":
"An error occured
Aktualisierungs-Paket nicht verfügbar."
See screenshot.
And if I try to update WPBakery I get this message (see also screenshot):
"An error occured
Getting download link...
Incorrect license key."
But the theme is correctly licensed.
Thanks for your help!
Kind regards
Chris
Hi Chris,
We are very sorry for this problem that happened, we are using OVH Cloud, it is one of the best hosting providers in Europe and we have not experienced any single problem with the server for the last 5 years. Our server is located in France, the data center have an outage (read more) and all the sites that are hosted in that area are down currently. All our sites and services are down too (so our users can’t view theme demos, documentation, update plugins or register the theme). Luckily we have daily backups in another server and we are working to fix this problem as soon as possible. We hope that this problem will be fixed tomorrow.
Again, thank you very much for your understanding.
Hi Chris,
We are back online. Now you should be able to use all our services again.
Thank you very much for your patience.