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  Public Ticket #2707866
Theme Style & Android Error
Closed

Comments

  •  1
    VIVIVIVI_ started the conversation
    March 2, 2021 at 8:24pm

    Have a couple of questions please -

    • On my CUSTOM product page, what Kallium setting controls the style of the 'drop down box' for product colour selection https://www.vivivivi.co.uk/product/custom/ ideally it would tie in with the Kallium style for the rest of the site if possible, this particular one seems to display differently.
    • When viewing any product on a phone, when I select to change the product colour it slightly zooms the page in and offsets the page. Can this function be removed/ resolved?
    • I cannot seem to remove/ see an option to remove the Custom Product (which has a separate Product Category set as 'Custom') from the following page  https://www.vivivivi.co.uk/shop/collection/ ..?
    •  Is there a way to make the footer display as two columns when viewed on a phone please?
    • Also had reports of the two 'Slider Revolution' images on the Homepage disappearing for Android mobile users  https://www.vivivivi.co.uk?

    Thank you 

    Kate

  • [deleted] replied
    March 4, 2021 at 1:08pm

    Hi Kate,

    I'm sorry for the late reply.

    Here are the answers.

    1— That styling problem was caused by the "WooCommerce TM Extra Product Options" plugin (see video).

    2— That is a default behavior that Safari makes for every site (read more).  I resolved this by adding this CSS code:

    .woocommerce .select-option-ui select {
        font-size: 16px !important;
    }

    on your Custom CSS area.

    3— You should use another element to select just one category (see example video).

    4— Please just add this CSS code to your Custom CSS area:

    .widget-area.widgets--columned-layout>.widget {
        float: left;
        width: 50%;
    }

    5— This can happen if your slider images are very large in size, in your case, one of them is more than 500kb. I suggest you to compress them before you upload them on your slider (see example).

    Have a nice day!

  •  1
    VIVIVIVI_ replied
    March 4, 2021 at 4:50pm

    No problem, thank you for helping!

    1 - Thank you, although I still require the functionality of the 'TM Extra Product Options' Plugin - it was just the style of the colour choice dropdown that I didn't like - and the support for TM Extra Product Options said that it will be the WP theme that controls the way it looks. I will look into it again.

    2 - Excellent thanks

    3 - Thanks again, rookie error on my part..

    4 - Excellent thanks

    5 - I will look to reduce this, thank you 

    Can I ask if you deactivated JetPack ?  Was this Plugin affecting one of the above at all, I have re-activated it but seems to made the site very laggy (which it wasn't before?)

  • [deleted] replied
    March 5, 2021 at 8:35am

    Hi Kate,

    Yes, I have deactivated this plugin while I was debugging your 1rs problem. Sorry that I forgot to re-enable it.

    I don't think that this plugin activation or deactivation speeds up your site, maybe this is more like a placebo effect. Instead, I think that this plugin can slow down your site when it is activated.

    Have a lovely weekend!