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  Public Ticket #2701172
woocommerce groupproducts not working with the child theme
Closed

Comments

  • itinera2013 started the conversation
    February 24, 2021 at 10:01am

    https://www.awesomescreenshot.com/video/2857144?key=83b46cb999775f9b0c54fb8c591f45fc

    Check the screen record. The woocommerce grouped product working with the parent theme but with the child theme, it is not working.

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied
    February 24, 2021 at 12:10pm

    Hi itinera2013,

    Please send me your WordPress credentials, because I need to login to your site and test this.

    To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

    Thansk!

  •   itinera2013 replied privately
  • [deleted] replied
    February 25, 2021 at 9:34am

    Hi itinera2013,

    I added sample images and then I found out that you have activated the Catalog Mode, once I disabled them this is fixed.

    See video: https://d.pr/v/zHUmJZ

    P.S: You can expect a response within 24 – 48 hours Monday to Friday 9am – 1pm CET, but we usually reply within 24 hours. Questions will be answered in the order received.