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  Public Ticket #2679634
Revolution Slider & Product Images Brokenand
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  •  3
    kingcomgroup started the conversation

    I have 2 problems that have just started

    The Slider Revolution is showing an error message and not playing the slides on Firefox, completely no Slider in Chrome>
    "youtube Api Could not be loaded ! Please Check and Renew SSL Certificate ! "

    Ive tried the cache as suggested in one thread & Ive edited the message to not include the SSL part in the rs6.min.js file

    Also the product images on the individual product page does not show in Chrome? Not sure why?

    Thanks

    TD

    {"wp":{"use":false,"adminUrl":"https://CIUSPress.com/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  •  1,558
    Laborator replied

    Hi there,

    The problem seems to be with the Really Simple SSL pro, when I disabled this plugin all the problems were gone, when it is enabled there are many errors showing in the console log. I kept the default plugin Really Simple SSL activated and it worked properly.

    Best regards,
    Laborator Team


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  •  3
    kingcomgroup replied

    That is NOT an option.
    The site is trying to pass PCI Compliance. This has been a most frustrating several months long endeavour.

    I have based the entire move to https on Really Simple SSL Pro and I am reliant.

    Maybe WordPress 5.7 with proposed https changes will relieve it - but I need a solution today.

  •  3
    kingcomgroup replied

    And strangely the issue has ended.
    I can only assume it was under the hood tweaking on the server for PCI compliance that caused both issues.
    Resolved but not solved!

  •  1,558
    Laborator replied

    Hi there,

    I am happy to hear that the issue has been resolved, regarding the Really Simple SSL  we use it also in our sites and recommend it to our customers but not the Pro version and we never had an issue with it.

    Best regards,
    Laborator Team


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