"Products" (#2670835) / Laborator Support

Public Ticket #2670835

Products

Closed

Comments

3
Bonitamona started the conversation
January 25, 2021 at 10:16pm
Hello,
I can't edit my products, the page from the editor, it's totally white, i can't understand. I update all the plugins, but one have some problem.
I have this problem, for second time.
Thanks and best regards.
Attached files: Captura de pantalla 2021-01-25 a las 23.15.37.png
2,265
Ylli replied
January 26, 2021 at 8:39am
Hi Bonitamona,
Please send me your WordPress credentials, because I need to login to your site and test this. To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

Thanks!
Kind regards,
Ylli

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Bonitamona replied privately
2,265
Ylli replied
January 27, 2021 at 8:33am
Hi Bonitamona,

I debugged your theme with this method:

And I found out that the plugin that is creating this problem is Facebook for WooCommerce.

Please see this video: https://d.pr/v/5FsruS
You can check if any setting of this plugin is creating your problem and then contact the plugin creator and report this problem.

Thanks!
Kind regards,
Ylli

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3
Bonitamona replied
January 27, 2021 at 7:47pm
Thanks, I'm very worried about this.

You're the best!!!
1 Like
2,265
Ylli replied
January 28, 2021 at 7:49am
Hi Bonitamona,
Happy to har that
Have a nice day!
Kind regards,
Ylli

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