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  Public Ticket #2670835
Products
Closed

Comments

  •  3
    Bonitamona started the conversation
    January 25, 2021 at 10:16pm

    Hello,

    I can't edit my products, the page from the editor, it's totally white, i can't understand. I update all the plugins, but one have some problem.

    I have this problem, for second time.

    Thanks and best regards.

  • [deleted] replied
    January 26, 2021 at 8:39am

    Hi Bonitamona,

    Please send me your WordPress credentials, because I need to login to your site and test this. To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

    Thanks!

  •   Bonitamona replied privately
  • [deleted] replied
    January 27, 2021 at 8:33am

    Hi Bonitamona,

    I debugged your theme with this method:

    And I found out that the plugin that is creating this problem is Facebook for WooCommerce.

    Please see this video: https://d.pr/v/5FsruS

    You can check if any setting of this plugin is creating your problem and then contact the plugin creator and report this problem.

    Thanks!

  •  3
    Bonitamona replied
    January 27, 2021 at 7:47pm

    Thanks, I'm very worried about this.

    You're the best!!!

  • [deleted] replied
    January 28, 2021 at 7:49am

    Hi Bonitamona,

    Happy to har thatsmile.png

    Have a nice day!