I have an issue with the integrated product filters plugin. The problem is that I can't ask this question directly on their support site, because the delivered version of the Kalium theme is just the free version. So I hope someone here can help me (or at least confirm my issue), which seems to be a problem of the plugin in general.
As the subject suggests the issue is about a functionality of the product filters plugin. As the primary function to present the products, I modified the filter preset "Default " to my needs and added different items.
The problem occurs now, if I want to add two taxonomy items of the "product category". Both should work with the option "Multiselect:On" and "Multiselect Relation:IN". However if I do this, the Multiselect doesn't work anymore then. There is no issue, when I use just one taxonomy item of the selection "product category".
Why do I need it?
An example: Let's suppose I have different products like t-shirts and socks. Both should be presented as separated filter items (see the attached image). The all have specific elements of a color, so I assigned them to a specific product category (in my example the category is a color). Now if I want to show just socks with green and blue elements, I select these colors, but now the multiselect doesn't work anymore unfortunately.
Because I have no opportunity to ask this question on their support site, I would be very nice, if some can help me in this case.
I've checked the problem in your site and wanted to clarify one thing. It is not possible to create AND relation with single taxonomy, in your case Product Category cannot be used with "AND" relation and select two categories.
This is because the product filters plugin doesn't support that, as you can see when you select one filter the URL retrieves the category slug:
And WordPress is unable to match the query because the combined slugs do not exist in database.
So what you need to do is to separate these two attributes as Product Attribute and one you can use Product Category, for CNC-FRASEN you can create as a product attribute and then include as filter, this way it will work and is logically correct.
pardon for my late response and thank you for your comprehensive help. I guess, I understand now, how this is meant to be implemented. Unfortunately this means, that a lot of things have to be managed in a different way then I expected. I'll see, if I can work out a good solution similar to my original idea in paricular regarding the appearance of the filter.
Hello there,
I have an issue with the integrated product filters plugin. The problem is that I can't ask this question directly on their support site, because the delivered version of the Kalium theme is just the free version. So I hope someone here can help me (or at least confirm my issue), which seems to be a problem of the plugin in general.
As the subject suggests the issue is about a functionality of the product filters plugin. As the primary function to present the products, I modified the filter preset "Default " to my needs and added different items.
The problem occurs now, if I want to add two taxonomy items of the "product category". Both should work with the option "Multiselect:On" and "Multiselect Relation:IN". However if I do this, the Multiselect doesn't work anymore then. There is no issue, when I use just one taxonomy item of the selection "product category".
Why do I need it?
An example:
Let's suppose I have different products like t-shirts and socks. Both should be presented as separated filter items (see the attached image). The all have specific elements of a color, so I assigned them to a specific product category (in my example the category is a color). Now if I want to show just socks with green and blue elements, I select these colors, but now the multiselect doesn't work anymore unfortunately.
Because I have no opportunity to ask this question on their support site, I would be very nice, if some can help me in this case.
Thank you very much in advance and best regards
Daniel
Hi Daniel,
I understand your issue, however I am not able to figure out where is the issue without trying myself the filters.
Does this issue happen even when the Kalium theme is not activated?
I'd need your credentials to do the testing. To include your credentials click the Insert Credentials button in editor toolbar. (See how)
Hi Daniel,
I've checked the problem in your site and wanted to clarify one thing. It is not possible to create AND relation with single taxonomy, in your case Product Category cannot be used with "AND" relation and select two categories.
This is because the product filters plugin doesn't support that, as you can see when you select one filter the URL retrieves the category slug:
(view large image)
However when you select another term from the same taxonomy (category) it combines two category slugs into one request:
(view large image)
And WordPress is unable to match the query because the combined slugs do not exist in database.
So what you need to do is to separate these two attributes as Product Attribute and one you can use Product Category, for CNC-FRASEN you can create as a product attribute and then include as filter, this way it will work and is logically correct.
Hi Arlind,
pardon for my late response and thank you for your comprehensive help. I guess, I understand now, how this is meant to be implemented. Unfortunately this means, that a lot of things have to be managed in a different way then I expected. I'll see, if I can work out a good solution similar to my original idea in paricular regarding the appearance of the filter.
Thanks so far and best regards,
Daniel