I updated my Kalium template. Now my all my images are gone in my portfolio. In my home they are still visible, but if a click on a portfolio item the page now only shows the text and not the images. I can't add items to my portfolio gallery (see attachment). Normally there is an add button there. My drop down with with parameters & options also doesn't show any information anymore.
I hope someone can help me out. Thank you so much in advance!
Regards Linda
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
The problems seems to be because you're using a very old version of the theme which was released more than 4 years ago and the plugins which you are using are causing this issue since they are not up to date with the theme, to verify that the problem is coming from the plugins you can rename the plugins folder under wp-content to plugins.deactivate and you will see where the problem is coming from.
Since you are using a very very old theme version (1.5.2) then the easiest way to update Kalium 1.x to 3.x is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
After you update the theme please go to Laborator > Product Registration and activate your product. This will allow you to easily update your theme and theme plugins from your Wordpress updates once they are available.
To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.
There you can also install Advanced Custom Fields PRO plugin and then delete your Advanced Custom Fields free plugins (more in this article).
Hello,
I updated my Kalium template. Now my all my images are gone in my portfolio. In my home they are still visible, but if a click on a portfolio item the page now only shows the text and not the images. I can't add items to my portfolio gallery (see attachment). Normally there is an add button there. My drop down with with parameters & options also doesn't show any information anymore.
I hope someone can help me out. Thank you so much in advance! Regards Linda
Hi Lindamargaretha,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in the editor toolbar. (See how)
Best regards,
Laborator Team
Hi Linda,
The problems seems to be because you're using a very old version of the theme which was released more than 4 years ago and the plugins which you are using are causing this issue since they are not up to date with the theme, to verify that the problem is coming from the plugins you can rename the plugins folder under wp-content to plugins.deactivate and you will see where the problem is coming from.
Since you are using a very very old theme version (1.5.2) then the easiest way to update Kalium 1.x to 3.x is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
After you update the theme please go to Laborator > Product Registration and activate your product. This will allow you to easily update your theme and theme plugins from your Wordpress updates once they are available.
To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.
There you can also install Advanced Custom Fields PRO plugin and then delete your Advanced Custom Fields free plugins (more in this article).
Please also read those two articles:
Now you delete Envato Market plugin because you don't need it anymore in Kalium 3.x.
Have a great day!
Best regards,
Laborator Team
Happy to hear that, have a great day
Best regards,
Laborator Team