I just updated to the latest version of the theme software and I am having a couple of issues. I can no longer see responsive font sizes, I can no longer see page revisions, and I can no longer create new site users.
Would love your help, although the weird thing is that I can't create a new user and password for you because of the issue...
As for the "page revisions, and creating users", theme updates don't cause this problem. I think that a third-party plugin is causing this problem or maybe you should contact your hosting provider so they check if there is any limitation regarding this.
Hello and Merry Christmas!
I just updated to the latest version of the theme software and I am having a couple of issues. I can no longer see responsive font sizes, I can no longer see page revisions, and I can no longer create new site users.
Would love your help, although the weird thing is that I can't create a new user and password for you because of the issue...
Not sure how to proceed. Let me know thanks! Zoe
Hi Zoe,
Can you please share your WordPress credentials, because I need to login to your site and test this live.
To include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.
Thanks!
Hi Zoe,
First problem: That was happening because a third-party plugin called "Auto Scrolling Images" was causing js problems on your site.
See video: https://d.pr/v/qoj12y
As for the "page revisions, and creating users", theme updates don't cause this problem. I think that a third-party plugin is causing this problem or maybe you should contact your hosting provider so they check if there is any limitation regarding this.
Thanks!
oh wow. thank you so much!
Happy to hear that
Have a nice day!