Okay
  Public Ticket #2625581
Colour changes don't save
Closed

Comments

  •  2
    Samantha started the conversation
    December 8, 2020 at 11:49pm

    Hi,

    I've been trying to change the background colour of the website to a dark colour and the font to white or light grey. It saves on the theme options but doesn't show on the website itself. 

    As you can see, background saved is dark - but website is white:

    6876061431.png

    If you need me to provide web log in, please can you share your email with me? I can't create a new user/login to my Wordpress site without an email.

    Thanks, Samantha.

    {"wp":{"use":false,"adminUrl":"www.idealnoise.com/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied
    December 9, 2020 at 8:21am

    Hi Samantha,

    Thanks for sending your screenshot too because from your screenshot I'm detecting that you are using a caching plugin and that you are using an old theme version.

    medium
    (view on a new page)

    1. Please disable your caching plugins when you are editing your theme

    2. Please update your theme first and then the premium plugins too (read release notes). 

    After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Laborator > Plugins.

    Thanks!