I wanted to update the theme after website went online. But it said I cant:
An error occurred while updating Kalium: This domain is not permitted to download the update! Please check your registration (Laborator > Registration)
I checked and theme is assigned to the old developing page. Can you help me to reassign it to the main site?
It would be better if you had used www.yoursite.com/staging to build the site and then when you finish the site move it to www.yoursite.com. Regular license is valid for one domain only as you can read on this article Theme licenses and activation.
I deleted your old license, so now you can activate your product in its final domain.
Note: If you still see the old domain on your Product Registration page (screenshot) please just press Remove Registration button, then you activate your theme again.
Hello,
I wanted to update the theme after website went online. But it said I cant:
An error occurred while updating Kalium: This domain is not permitted to download the update! Please check your registration (Laborator > Registration)
I checked and theme is assigned to the old developing page. Can you help me to reassign it to the main site?
Best regards,
Nejc
Hi Nejc,
It would be better if you had used www.yoursite.com/staging to build the site and then when you finish the site move it to www.yoursite.com. Regular license is valid for one domain only as you can read on this article Theme licenses and activation.
I deleted your old license, so now you can activate your product in its final domain.
Note: If you still see the old domain on your Product Registration page (screenshot) please just press Remove Registration button, then you activate your theme again.
Have a nice day!