Can you please try to be very specific about the question and explain it more to us, please record this behavior and send us the video of this problem.
In this way we can easily understand you and give you the proper answer.
As you can see in the photo, the image gets smaller ... and it happens many times, then I update and correct it but it happens many times and many days. I am afraid that my support will end and it will not be fixed.
Hello,
When I hover over the photo of my product, it zooms so that more detail of the product can be seen.
On numerous occasions when I hover, it flips backwards, and the photo zooms out. After a while it solves itself ...
But I am afraid that the support with you will end and continue to happen ... because it has happened to me many times. This why can it be?
Thanks and best regards.
Hi Bonitamona,
Can you please try to be very specific about the question and explain it more to us, please record this behavior and send us the video of this problem.
In this way we can easily understand you and give you the proper answer.
Thanks!
As you can see in the photo, the image gets smaller ... and it happens many times, then I update and correct it but it happens many times and many days. I am afraid that my support will end and it will not be fixed.
Thanks and best regards
Hi Bonitamona,
I'm sorry but a problem like this doesn't happen on my end.
See video: https://d.pr/v/iQzHED
I tried on Chrome and Firefox (latest versions)
Please check if any browser extension that you have installed is causing this problem on your end.
Thanks!
Dear Ylli,
Has it occurred to us that this could happen due to the size of my monitor ...?
It is one of 27inch screen
Because the photo it's too big?
Hi Bonitamona,
Ii tried this on my iMac 5k too but the problem is not happening there too.
I’m really sorry but I can’t replicate this problem on my end.
Thanks!